What if Steams Online Support is not available on the chat app?

If you contact our support team after business hours via our chat option:

You can leave us your Name, Full Email Address, and a Message. We will respond to your message on the next business day.

Note: To provide you with the service that you deserve; please include as many details as possible in your message.

You may also search our Support Center for answers to your questions.

1. Type in a search phrase or a keyword in the search box and click on the magnifying glass icon. You can also click on the "Enter" button on your keyboard to search.

Here is an example of a search phrase: "How can I create a class?"


Searching by keywords, for ex: "Class"


2. Once the search results are displayed, click on the question to view the answer in full.


Not a user or having trouble logging in? Drop us an email to support@steamsonline.com

 Questions? Find out how to get in touch with our support team Mon-Fri 9:00 AM - 5:00 PM US time zones (EST)


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