WORDHOUSE HEALTHCARE CAREER INSTITUTE

The Pharmacy Technician program is designed to provide students with the knowledge

needed to assist licensed pharmacists in providing medications and other non-

prescription products. The graduate of the Pharmacy Technician program will be able to

assist the pharmacist by counting tablets and preparing labels for prescriptions while

verifying the information is correct, keeping patient files current, filing insurance claims,

and taking inventory of medications. Courteous and helpful customer service is

included. The Pharmacy Technician program prepares the student for employment as a

pharmacy technician in a retail pharmacy, a hospital or clinic pharmacy, or a mail order

pharmacy.

The Clinical Medical Assistant program is designed to prepare students for entry-level

positions as medical assistants or related positions in the medical field. Job duties may

include such tasks as medical records, medical biller/coder, medical customer service

representative, insurance verification, medical receptionist, medical front desk,

caregiver, in-home care specials, or admittance clerk in a medical office, an insurance

office, hospital or clinic, or other related workplace settings. The courses include training

in medical terminology, anatomy and physiology, insurance claims and collections,

medical safety procedures, medical lab procedures, medical law and ethics, and career

preparation.

The Patient Care Technician works under the supervision of nursing or medical staff to

provide basic patient care in a variety of settings, including clinics, hospitals, urgent care

medical facilities, wound care centers, nursing homes, home care agencies or long-term

care facilities, and physician’s offices. Routine tasks include responding to patient calls

and requests for assistance; bathing and dressing patients; assisting with personal

hygiene; serving meals; and monitoring/recording vital signs. PCTs observe, record and

report temperature, blood pressure, pulse, respiration rates, and a patient’s physical,

mental, and emotional condition. A PCT must be able to perform electrocardiograms

(EKGs), collect blood samples (phlebotomy), and perform other clinical duties.